Last updated: December 2025

1. ABOUT US AND THESE TERMS

This website is operated by Rochelle de Maya Ltd (“we”, “us”, “our”). By accessing our website or purchasing products or services from us, you agree to be bound by these Terms of Service (“Terms”).

These Terms govern your use of our website, including all content, features, tools and services made available through it. If you do not agree to these Terms, you must not use our website or services.

If you have any questions, please contact us at hello@rochelledemaya.co.uk

2. ELIGIBILITY AND ACCEPTABLE USE

You must be at least 18 years old (or the age of legal majority in your country of residence) to use this website.

You agree that you will:

• Use the website only for lawful purposes
• Not misuse, disrupt, damage or interfere with the website or its security
• Not introduce viruses, malware or harmful code
• Not infringe our intellectual property rights or those of others

We reserve the right to suspend or terminate access to the website if you breach these Terms.

3. PRODUCTS, SERVICES AND AVAILABILITY

Certain products or services may be available exclusively online and may be subject to limited availability.

We take reasonable care to display product descriptions, images and colours accurately, but we cannot guarantee that your device’s display will reflect products precisely.

We reserve the right to:

• Withdraw or discontinue products or services at any time
• Limit quantities sold
• Refuse orders at our reasonable discretion

Nothing on this website constitutes a legally binding offer; all orders are subject to acceptance.

4. PRICES, PAYMENTS AND ORDERS

All prices are shown in pounds sterling (£) unless stated otherwise and may change at any time.

We may cancel or refuse orders where:

• Payment cannot be authorised
• Pricing or product information contains an obvious error
• We reasonably suspect fraud or misuse

If an order is cancelled after payment, you will receive a full refund.

You agree to provide accurate, current and complete billing and account information.

5. RETURNS AND CONSUMER RIGHTS

Our Returns Policy forms part of these Terms.

Nothing in these Terms affects your statutory rights under UK consumer law, including your rights under the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013.

6. USER CONTENT AND FEEDBACK

If you submit comments, feedback or other content (“User Content”), you grant us a non-exclusive, royalty-free right to use, reproduce, publish and adapt such content for business purposes.

You confirm that:

• Your content is accurate and lawful
• It does not infringe third-party rights
• It does not contain abusive, misleading or harmful material

We are not responsible for User Content posted by you or third parties and reserve the right to remove content at our discretion.

7. INTELLECTUAL PROPERTY

All content on this website, including text, images, branding, logos and designs, is owned by or licensed to Rochelle de Maya Ltd and is protected by UK intellectual property laws.

You may not copy, reproduce, distribute or exploit any content without our prior written permission.

8. WEBSITE INFORMATION AND ACCURACY

The content on our website is provided for general information purposes only. While we make reasonable efforts to ensure accuracy, we do not guarantee that information is complete, current or error-free.

We may update or amend website content at any time without notice.

9. SERVICE CHANGES AND AVAILABILITY

We may modify, suspend or withdraw the website or any part of it at any time. We do not guarantee uninterrupted or error-free access.

We will not be liable for any loss arising from website unavailability, except where required by law.

10. PROHIBITED ACTIVITIES

You must not use this website:

• For unlawful or fraudulent purposes
• To harass, abuse, discriminate or harm others
• To collect personal data without consent
• To interfere with the security or operation of the website

Breach of this section may result in immediate termination of access.

11. LIMITATION OF LIABILITY

Nothing in these Terms limits or excludes liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any liability which cannot be excluded under UK law

Subject to the above, we will not be liable for:

• Indirect or consequential losses
• Loss of profits, data or business opportunities
• Any loss arising from reliance on website content

Our total liability shall not exceed the amount paid by you for the relevant product or service.

12. WARRANTIES AND DISCLAIMERS

Services and products are provided “as available”. We do not guarantee that they will meet your expectations or be error-free.

All implied warranties are excluded to the maximum extent permitted by UK law.

13. INDEMNITY

You agree to indemnify and hold harmless Rochelle de Maya Ltd against any claims, losses or expenses arising from your breach of these Terms or misuse of the website.

14. DATA PROTECTION

Your personal data is handled in accordance with our Privacy Policy, which explains how we collect, use and protect your information in compliance with UK GDPR.

15. TERMINATION

We may terminate or suspend access to the website immediately if you breach these Terms. Termination does not affect any rights or obligations accrued prior to termination.

16. SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in full force and effect.

17. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and Returns Policy, constitute the entire agreement between you and us and supersede any previous agreements.

18. GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.

19. CHANGES TO THESE TERMS

We may update these Terms from time to time. Continued use of the website after changes are published constitutes acceptance of the revised Terms.

20. CONTACT DETAILS

If you have any questions about these Terms, please contact:

Email: hello@rochelledemaya.co.uk
Company: Rochelle de Maya Ltd